LJ Hooker Sucks Customer Reviews and Feedback

From Everything.Sucks

LJ Hooker is one of Australia's largest real estate groups, with 600 franchise offices and 6,000 people engaged in residential and commercial property sales and property management. The company was founded in 1928 by Sir Leslie Joseph Hooker and after being sold to a private company for 20 years, the company returned to family hands in 2009.


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Former Employee - Sales Representative says

"Dodgy Franchisee Underpaid No support Toxic atmosphere"

Sales & Marketing Consultant says

"The Owner of the franchise became insolvent. So because of that the experience was fairly bad due to finding out she was coming fraud and taking from the trust account."


"the real estate markets performance is bad, therefore doing business is difficult"

Former Employee - Property Manager says

"Poor management, leadership and direction"

Former Employee - Director of First Impressions says

"- Very low pay, no culture or team environment, only care about their sales team"

Former Employee - Anonymous Employee says

"Absolutely refuse to change ways and adapt to new options that would be more efficient and sustainable. Only interested in making a sale, unfortunately care little else about anything else, especially about their employees."

Former Employee - Anonymous Employee says

"Politics , frequent change of mgmt"

Former Employee - Assistant Property Manager says

"The pay was terrible for the amount of work a number of hours expected."

Current Employee - Admin Assistant says

"long hours, heavy workload and non existent culture"

Current Employee - Administrative Assistant says

"Long hours and non-existent work culture"

Property Manager (Former Employee) says

"Not a nice place to work! Would not recommend to any prospective employee. Lack of communication between staff. Low morale in general. Bullying in the workplace."

Real Estate Sales Consultant - Full Time (Current Employee) says

"Micromanagement makes it stressful to work. I would recommend it for starters as the training is good. Salary is not competitive. The sales role is stressful."

Property officer (Former Employee) says

"Boss don't pay staff what thry entitle and what they deserve Staff are slack Staff are rasise/duscrimate Culture back grown For example Islander and single mother are hard to get a house from LJ Hooker"

Director - Commercial Sales & Leasing (Former Employee) says

"Not a very professional organisation with lack of infrastructure and management skill. Was a partnership model with Hooker Corp and overnight it was turned into a franchise with a commission only structure."

Property Manager (Former Employee) says

"Absolute toxic place to work. I would find the manager chatting away to the fellow PMs about me. If I made a mistake it was as if the world was ending. Iwas also being paid very poorly for how much work and how many hours i was doing. Very very rude and so glad i got out of there.NoneToo many"

Property Manager (Current Employee) says

"The job is highly demanding and you are on call 24/7. My co-workers are generally very nice people.Very long hours always on call"

Personal Assistant (Former Employee) says

"Office was small and noisy. Culture of organisation was not to my liking. Changes within the office were reactive and not proactive. Office culture displayed boys club mentalityNoneNone"

Property Manager (Former Employee) says

"Terrible working conditions, poor pay, no advancement. Management not supportive and not a chance for work / life balance. Expected to work every second Saturday with no payment for overime or time off in lieu.lj hooker namelong hours without the pay to match"

customer service (Former Employee) says

"I personally disliked this workplace as even though there are people there, you're basically alone a lot of the time. I prefer teams and a more productive workplace."


"I was asked to wear make-up and asked what brand my high heels were in the interview, when I removed my shoe to show them as I didn't know I got the name flippers due to my large size 10 feet."

Director of First Impressions (Former Employee) says

"The job in and of itself was an enjoyable role, however the tensions in the office, and too many bosses made it very uncomfortable. There was no room for career advancement. It didn't suit work-life-family balance."

Property Manager (Former Employee) says

"Bad team culture where management do not respect their staff. No work life balance with staff overworked. Issues a not resolved and a high turn over of staff"

Receptionist/Assistant Property Manager (Former Employee) says

"While I only worked for the company for a short period of time, I was working a 6 day week, on salary. This was paid on the 15th and last day of the month and regardless of the amount of days in between, it was the same pay. Upon leaving the job, I decided to work out just how much I was being paid and it came to a terrible, $11 an hour, I was 21 at this time too. That being said, everyone aside from the boss was lovely and a very good team, but a horrible boss will always bring a workplace down."

Software Developer (Former Employee) says

"This ONCE great Australian company has been sent down the drain by poor Management. There are about 5 Managers for every employee, there is no culture, all the good employees like myself have left and gone onto greener pastures, and the list goes on.You are not expected to work too hard, if you choose that path.No planning in terms of work, no career advancement, mediocre pay, Corporate office is in the slums of Redfern"

Leasing Manager/Reception (Former Employee) says

"While working for LJ Hooker I had many positive experiences with colleagues. While management was lacking in many areas and were unable to support employees during many obstacles. The most enjoyable part was working with people in the community. The hardest part was trying to find support from the managers."


"I found this industry was not for me however I thoroughly enjoyed my team and my manager made a wonderful working environment.Lack of training, confontation with land lords"

Sales Agent (Former Employee) says

"I could not trust any of my colleagues or my managers. It was a cut throat experience. The work practises were unethical and i was stabbed in the back many times. I guess it is the nature of working in Real Estate. I was also required to outright lie to the clients. I quit."

Sales Consultant (Current Employee) says

"I believe that commission based only employment is not what I require at this moment and need a regular income coming in to provide properly for my family.Good if you have financial backingCan be lucrative if suited to the right type of person."

Stand alone Sales Agent (Former Employee) says

"It was an experience. Workplace culture was sad and disappointing.. No leadership...................................................... no patient...getting paidno patient"

Business Systems Operator (Current Employee) says

"Work is enjoyable daily Co workers are easy to get along with Resources are close by to help if needed ie support desk/ systems support."

Jackie P says

"My experience is being a tenant in a rental they managed (LJ Hooker Mile End, SA). Their manager - Don Staunton - came into the property and took photos of everything (without our knowledge) then blatantly lied when we found out. I'd never rent through them again or recommend them to anyone."

Aluce Jodicke says

"Steer Away from (Shirley Chow) ljhooker Sunnybank Hills, she will talk down & devalue your property for a quick sell. She will not work in your interest ONLY INTERESTED in her own financial gain team up with buyers to get you the lowest price. Beware & Think twice of buying property in Sunnybank & Sunnybank Hills area, due to very high Asian populations, the house price are artificially inflated so you have to pay high price for your investment home but very hard to get the good return. Anything over $500.00 per week it will take a long time to get tenant. If you got a BAD agent like Shirley you will be HIT with a BIG LOST. We ONLY telling the TRUTH see for yourself. The proprietor are liars told us he will give us discount but after the settlement they just ignored you."

Aluce Jodicke says

"It was very unfortunate of us to engaged (Shirley Chow) LJ Hooker at S’Bank Hills Queensland to sell our property. Please be very careful she will talk down your property drum that into your head & take side with buyers who would paid you below you cost. She don’t care about you at all ONLY INTRESTED IN MAKING A QUICK SALE TAKE Her Exorbitantly High Commitssions & Run. When I complaint to the proprietor (Peter Florentzos) he told me that he will give us a discount but as soon as the settlement is done he just ignored us charging us a big commissions plus over $3000.00 advertising fee for under sold our house. “ Warning” Warning” Warning” stay clear of them save yourself heaps of heartache & nightmares."

Sana Farooqui says

"I have had the worst experience with lj hooker property agents. They upload fake pictures of modern and clean houses on realestate.com.au just to attract people for inspection. But when we go to inspect the property, it is totally different, dark and gloomy. They are deceiving people by showing false pictures of other houses. Don't get fooled by the pictures and never trust the worst ever lj hooker."

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